As companies emerge from the pandemic, hybrid work
is on every IT leader’s mind. The questions sound something like this: How can my
organization continue to maximize collaboration
when implementing a hybrid working environment? What are the best
collaboration tools we can offer employees from among the expensive, billowing
feature sets found across various over-the-top (OTT) collaboration solutions?
CEOs and CIOs want to invest
in business applications that drive growth, but not at the expense of incurring rising costs. Employees want to work where they want when they want. IT leaders want to find the middle ground. This doesn’t have to be a zero-sum game if you know what features to look for as you hybridize your workforce.
One-to-one Messaging and Presence Awareness:
Let’s start with an easy one. One-to-one messaging with clear presence and availability awareness for all your employees. A seamless tool that tracks the presence of your entire company is fundamental. Presence-aware, one-to-one updated 2024 mobile phone number data messaging is the heart of collaboration, enabling most of today’s business communications. Yet for many companies, contact center agents are still on an island: the company is not unified.
Mobile and Desktop Find Me, Follow Me:
While hybrid working is a big topic what are the main functionalities and features these days, it’s not a new concept. For many years, the sales reps that drive revenue for companies worked a business lifestyle where they are partially in the office, at home, on the road, and sometimes in their customer’s or partner’s location. The tested and proven combination of video, collaboration tools, and calling via ring groups ensures your communications will find you wherever you are. This collaborative connective tissue is fundamental for the hybrid worker and Mitel delivered this capability to sales organizations long before the qatar data pandemic broadened the need for other departments across the enterprise. As hybrid working company initiatives emerge, Mitel is extending these benefits to all employees.
Seamless Message to Video
Launch (1:1 or Group): There is no question that video took business communications by storm. We have all learned how to join a video call and most people have a good handle on numerous video application capabilities. One of the best business productivity accelerators is to start an ad hoc outreach with a simple message to a fellow employee: “you there?” and follow an affirmative response with an instantaneous, highly immersive video meeting with one click. To broaden the discussion, easily add additional team members with a quick directory search and invite them to join the ad hoc video meeting room. This use case is accelerating productivity for companies using MiCollab with MiTeam Meetings today. Our customers are solving business problems spontaneously, using a spare five minutes, every day. The benefits to the business all add up.
Team Collaboration
Workspaces and Group Messaging: The team is the fundamental workhorse of business agility. Having the ability to share ideas, crowd-source responses, or quickly complete a process across a workgroup (big or small) helps drive businesses forward. Establishing effective team collaboration workspaces and communications enhances a team’s ability to get work done productively. Separate groups by topic, function, or working projects to create a business framework, or simply let groups form organically. These workspaces, supported by group messaging, facilitate the rapid and effective collaboration you need to occur between scheduled meetings.